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HER TEMPEL

HER TEMPELHER TEMPELHER TEMPEL

HER TEMPEL

HER TEMPELHER TEMPELHER TEMPEL
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FAQS

Can I return or exchange my order for something else?

  • Due to our items being handcrafted and made-to-order for you, all sales are final
  • Returns or exchanges will ONLY be accepted if an incorrect item is received
  • Merchandise must be in its original condition
  • In the event your order is incorrect please email us a photo of what you have received and we will replace the order in 1-3 business days

I never received my order, what should I do?

  • Confirm your delivery date in your tracking information
  • If your order is lost or missing in the mail we do advise you to follow up with the postal service and file a claim with them. All packages are insured. We also ask that you forward all details to our customer service department.
  • Undelivered lost packages may be reissued
  • Delivered lost/stolen packages may be reissued after the claim is filed

How quickly will I receive my order?

  • ALL orders are fulfilled within 1-5 business days depending on the shipping method chosen. A tracking number will be generated and emailed to you.
  • Due to Global Shipping delays, a delay can exceed up to 5-7 days for US orders and 5-12 days for international orders!

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